I overall rate this company a big fat ZERO. Not only is the management rude, and unpredictable, but the movers are also terrible at repacking. I was satisfied with my service from the two movers who picked up my items from my first location, however when the trucks were brought back to their warehouse they were unloaded, and then thrown back into two different trucks. Almost all of my furniture is broken and or damaged. The glass kitchen items I owned and personally bubble wrapped were shattered when they arrived. I also had two trucks full of items, as of today only one truck has yet to show. The other truck no one can find, it left the warehouse on 4/6, the first truck arrived 4/8, and no one can get ahold of the driver of the second truck. However I was forced to sign off stating I received all my items. My items were being brought from my home in Illinois, to my new house in Alabama. The drive is only max 15 hours, but for some odd reason the second truck is still not here after 4 almost 5 days, and no one can reach the driver or track where the truck is. After opening boxes that arrived with the first truck I was in complete shock to find that most of my glass objects were broken. This was not my first move so I know how to pack my glass valuables with bubble wrap, foam, and even the wrapping paper so nothing will break. I have never had an issue with glass items being shattered, but I guess that's what happens when my boxes were just thrown into the truck with no regard for what was inside. Upon the first trucks arrival, I found bins and boxes upside, and plastic moving bins smashed since they were not packed in the truck the proper and professional way. I also had vacuum sealed bags that I found slashed open as if someone was trying to rummage through them. In one of my boxes I knew what I had specifically put into it. When opening the bin I came to the realization that all of my designer purses had been stolen, as well as my deceased mothers jewelry. The more we go through boxes the more we realize many things were stolen including old computers. We are missing half of our possessions, and are now taking legal action against the moving company since there is broken, damaged, and stolen items. DO NOT USE THIS COMPANY AS THE SAME THINGS WILL MOST LIKELY HAPPEN TO YOU.