Callnovo

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60.44  Rating Score

Of 619 ratings posted on 3 verified review sites, Callnovo has an average rating of 3.02 stars. This earns a Rating Score™ of 60.44.

Callnovo is a professional one-stop 24X7 multilingual contact center service provider. Callnovo offers Chinese Mandarin and Cantonese, English, French, Spanish, Russian, Korean, Japanese, Indonesian, Malay, Thai, Vietnamese and other over 20 languages services.

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4 Total Reviews
4.7

4 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.5
Timeliness
4.3
Experience
4.8
Satisfaction
5.0
OVERALL
4.7
Showing 1-4 of 4 items.

1 review

One of the best services provided, we were able to have personnel knowledgeable about the product, patient and proactive, the follow up to solve the cases is recognizable and appreciated.

1 review

As a new GM for a Italian restaurant location in the U.S., Callnovo's team has been providing 2 outsourced agents for a few months to run virtual customer order processing. During the time, we've seen: (1) agent personalities increase the CX factor, (2) fast/accurate order processing, (3) 100% agent attendance, (4) strong agent training, (5) strong language skills, and (6) reliable communication experiences. We most definitely recommend Callnovo for increasing your brand recognition and providing an excellent service.

1 review

Great solution if you want to expand your business and you do not have the specific experience in customer service. They have a working team in many languages. They offer you a system tailored to your business. I love that it is a single solution for several problems at the same time, Recommended!

1 review

Great Team on Customer Service. Very Efficient and helpful! The CRM system and contact center platform can empower global communications.