CG Cosmetic Surgery

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91.54  Rating Score

Of 7,245 ratings posted on 5 verified review sites, CG Cosmetic Surgery has an average rating of 4.55 stars. This earns a Rating Score™ of 91.54.


4.55 avg / 7,245 ratings on 5 verified review sites

14 ratings & reviews posted directly on Top Rated Local®

Quality
1.8
Value
1.8
Timeliness
1.7
Experience
1.8
Satisfaction
1.8
OVERALL
1.8
Showing 1-10 of 14 items.

1 review

DO NOT GO HERE...They will be nice once they get your money then don't answer the phone or call you back!!.The reps are thee worst I swear. Very unorganized and simply don't care about how you feel. Stay away from this place...the anesthesiologist and the surgeon is very nice but the girls that work in preop and your rep is very ignorant!!!..Check out the other reviews of people saying the same thing!!..The positive ones are from people who been asked to leave a nice review. They don't deserve one star! Add insult to injury. When I first called, the rep was new so she didn't comprehend certain things. I asked for her manager..JUDY who reassured me that I can always call her for anything...BS..after they got my money, I had an issue and JUDY is never available to talk!!

1 review

I want to start telling that I am a medical Doctor in process to start my specialty in USA in 2022. This feedback is from someone who studied medicine twice. I was looking for someone good to do a 360 Lipo with J plasma and when I had called CG cosmetic in Miami, I was told the best surgeon for my procedure was Decio Carvhalo. They asked me to go same day I called to see him. When I had arrived I had to pay $250 cash to see “Johanna” a clinical coordinator who lied to me telling me this doctor is plastic board certified in USA. She was the one checking my body after I had paid $250. I felt humiliated because a person who not medical certified was the one doing check up. She was veey good lying because After all, I did the stupidest thing I had ever done in my entire life… I had paid in full 7K in July of 2021 to get my surgery done on October 23 without seeing the doctor or doing more research… After I got home I started looking for more info then realized that I had done the worst mistake of my life. This doctor supposedly was a plastic surgeon in Brazil. He is a family doctor in USA and he is performing procedures under general anesthesia like mine without a license. He was in the ABC news in 2017 for this… and still keep doing illegals procedures. So I got freaked out. I asked the. and they told me that he did get the license after that incident. Bull S! October 6 of 2021. I went to see him after my request, hoping he canceled my surgery on his own decision for me be able to get my full refund back. Otherwise I will lost a big portion of the money I had paid. So as a doctor and single mom, I had done with my PCP a few labs to make sure I was in optimal conditions for this surgery. And I am! BTW this never was requested for CG cosmetic.They had called me several time to move the surgery with 2-3 days notice. I always said no to move the surgery. I need it to see him first! They Knew I was pre diabetic from day one. As I expected the doctor canceled my surgery during the visit that day. He told me I was diabetic and I need to loose weight 20-30pounds for my surgery. I was 190 pounds and 5’7 high. My BMI was 30. This was the most ridiculous thing I ever heard!! You do patients over 200 pounds everyday. Lol But I didn’t complained. I just wanted my full money back! It’s being over 30 days and still waiting for this to happen… I tried to speak with the manager, even the owner of the unprofessional place is aware but nobody put the face to me yet. I hope I don’t need to get the TV channels or an attorney involved to get my full refund. I had done my procedure already with a double board certified doctor. Thank God everything went well and he was not scared for me to be pre-diabetic under control. Thank God I got serious people to do it. My advise for those reading this is to make sure you getting a certified doctor and a serious place to get your surgery done. Is your life on their hands…Maybe some people got good results at this fake place, but I won’t recommend this doctor nor CG cosmetic to anyone! BECAREFUL!!!

1 review

DO NOT GO HERE!!!! Unless you’re OK with being treated like a pig in a pig factory! This was the worst experience I’ve ever experienced in my life! Especially for something that you pay that much money for and for a surgical procedure that big of a deal! They are sloppy and unorganized to the max! And absolutely rude and aggressive! First, they changed my surgery date without letting me know! I found out when I requested for a pre-op surgical lab order for my pre-op! (They didn’t even send it to me, I HAD TO REQUEST IT!) to find out that the surgery date that they had on the pre-op was different from the one I originally had on my receipt when I paid and booked the appointment! When I brought it to their attention, my coordinator was pretty much like “oh well, your problem not ours.” What?!! So who’s paying to rebook my ticket?! I had to pay a rescheduling fee to reschedule my flight! Thankfully, I was in the process of booking my Airbnb and have not booked yet otherwise there would be an additional charges for that as well! They don’t follow up with you on anything! If you go here expect to follow up with them on your appointments, pre-ops and post ops! They never gave me a list of items that I need before surgery. If it wasn’t for my recovery girl, I would have had to buy everything there and they charge double the price for everything! They also made me redo a bunch of lab orders and made me pay for it out of pocket too! Cash only! They hustle your money!!! Don’t believe in Instagram! They are grimy people. They tried to deny my surgery when I have proper paperwork that cleared me for having surgery! They wanted one that was recent and thankfully my doctor emailed them a letter to clear me for having the procedure with a recent date on it! They don’t care about you! You are just another number to them and they treat you like an animal! I asked for my refund and if you cancel your surgery and want your refund back they will keep $1000 of your money! After booking my flight, paying for the recovery house and have spent all this money on having the surgery, I just followed through with it. But let me tell you my experience with this place was gruesome! I felt like I was in a third world country! And not to mention, after general anesthesia while I was in the recovery room slowly waking up, the doctor came out and started yelling at me!!!! Saying that I’m ungrateful and that I should thank him for doing the surgery on me and said that I had a chance to cancel and I said you guys already have my money! I recorded him yelling at me so I can share it online and the nurse snatched my phone and said no camera and deleted my video! It was a NIGHTMARE! If I had known this was the experience that I was going to have I would pay that extra $2000 and get it done at home in my state! They are incompetent. From the coordinator to the nurse and even to the doctor, Dr. Desouza. My experience with then from beginning to end was horrifying! I would give them a ZERO if I could. And my results wasn’t even as dramatic as I wanted it! It seem like he got lazy! Didn’t suction enough fat out of my midsection, and my butt was slightly lifted! It doesn’t even look like I got anything done! No shaping on my hips at all! It looks the same from the front the only difference is there is a slight bump on my butt for a little lift. What a complete waste of money! I’m already considering another BBL. :( Not to mention, how unprofessional Dr. Desouza was to come out in the middle of his surgery to yell at me while I was slowly waking up from my general anesthesia. I wish I still had the video of him yelling at me. I’m guessing this is not the first time. The nurses seem to know exactly what to do, grabbed my phone, and deleted the video quickly! I DO NOT RECOMMEND THIS PLACE!!! SAVE YOURSELF FROM A NIGHTMARE EXPERIENCE and RUN!!!

1 review

I get to the surgery place for my pre-op , check in and sat and waited till it was time for them to call me to the back for accounting. (You have to show the method of payment so they can clear you for surgery but if you no longer have that credit or debit card anymore you have to show your bank statement). So they call me to the back and she tells me that I need my credit card because it’s a lot of ppl doing fraud and they want to protect theirselves from losing out on thousands of dollars. So I said I no longer have that specific credit card anymore and that I have my bank statement with me. She said that they couldn’t no longer take a bank statement because of “Fraud” IN THE CONTRACT THAT I SIGNED CLEARLY SAYS IF YOU DONT HAVE THE CARD YOU CAN BRING THE BANK STATEMENT. So instantly I started getting mad because you can’t change a contract after it’s been signed!!! So I asked to speak with a supervisor. About 3 mins later the supervisor call me to the back and say we would have to refund the portion that came off the credit card and that it’ll take 3-4 business days depending on your bank and if I have $1500 now that I can pay for it now and keep my surgery date. (I follow their page on Facebook and they have done this to girls multiple of times , taking their money etc not paying it back or whatever) so I said no I’m not doing that when I already paid y’all $5500 within 2 months of booking with them. So she said well you have to leave and I said “IM NOT GOING NOWHERE UNTIL I RECIEVE A FULL REFUND” Mind you the lady was disrespectful, nasty acting towards me before even knowing the situation but I kept my cool because I wanted my surgery done. Anyways, after I said I wasn’t leaving she said I’m going to call security and I said

1 review

Last year they were having a bbl special for $3500 and of course I immediately gave a $1000 deposit and set up a surgery date with Dr. Carvalho. Well after a few months when I called the office for general information, I was notified that my contractual agreement would not be acknowledged and that the office no longer does any surgeries for less than $5000. I was highly disappointed and requested a refund with the accounting department in which they stated would only take 30 business days to process. It’s been almost 60 days and I still haven’t received my refund nor am I able to actually talk to any person in regards. The only option is to email in which they constantly say that they are working on it if they even respond. This company is so fraudulent. They were quick to take my money but can’t adhere to their own refund policy.

1 review

Buenos dias quiero agradecer LA eficiencia y eficacia de LA SRA JUDITH MANAGER DE CGCOSMETIC MIAMI ... MUY AMABLE MUY CORDIAL MUY AMOROSA PARA TRATAR A LOS PACIENTES EN ESPECIAL A MI PERSONA DE TODO ♥QUIERO DARLE LAS GRACIAS POR SU EXCELENTE TRABAJO ES MUY AGRADABLE TRATAR CON JUDITH UNA MUJER MUY DESENVUELTA EN SU TRABAJO QUEDE MUY SATISFECHA Y AGRADECIDA QUE DIOS LA BENDIGA JUNTO A SU EQUIPO DE TRABJAO MUCHAS GRACIAS UN ABRAZO JUDITH

1 review

Good luck!

1 review

WARNING!!!!! DO NOT USE THIS COMPANY FOR ANYTHING!!!! I was due to get a tummy tuck done for $5000. Due to my daughter's murder, I asked for a refund at the end of January. I stated that I needed my money to purchase a headstone for my daughter. I have gotten nothing but a run around from this company. They charging $1000 to refund my money and yet holding my $4000 that is owed to me. All I want is my money back. I have been really stressed out and have not been able to grieve the death of my daughter due to steady contacting them to get a run around. Please do yourself a favor and go somewhere that will respect and appreciate your business. You also will be able to speak to a live person. I really regret doing any business with this company.

1 review

I want to start off by saying that if I could give zero stars I would! This office has zero bedside manner and it's ran like a fast food chain (in & out)! On September 19 I had surgery with Dr. Carvalho - I am now 3 months postop & my right butt cheek is bigger than my left, my stomach is still big & I have looks looks like a pocket of fat underneath my butt! The whole purpose of this surgery was to “boost” my confidence & now I’m more insecure then ever!!! I've requested multiple times to have my surgery documents sent over to me & i've never seen them! I voiced my concerns in my coordinator multiple times, I even called her a week after my surgery and told her that I didn't like my results! At that point she told me I had to wait 12 weeks to see my results, I am now passed my 12 week mark & I’m still not happy with my results! My coordinator continues to brush me off and now tells me that I need to wait up to 6 months to see my true results!!! I just want this corrected, I have no projection in my butt & my stomach looks huge. I keep reaching out to my coordinator and nothing has been resolved! I was told I needed to email their records department which I did & I included before and after pictures! This whole process was very disheartening, and the lack of remorse is horrible! If you’re looking to have surgery please do your research!!

1 review

Best place ever! Professionalism and quality are there standards. I got surgery on Dec 14th , since I arrived the first time, everybody was nice, consider and professional. I’m Dr. De Souza’s patient and his work was just perfect ! Exactly what I want ! But I think everyone deserves my gratitude and my congrats for such an amazing work they do. I want to mention each of you because I’m so grateful! THANK YOU: Norgis, Ivette and Ariadna ; in the 7 floor: Eilyn, Gabriela, Maura and Geysis from the front desk; thank you to the Massage girls : Evelyn, Nayeska, Gaby and Ailin you’re fantastic! ; thank you to Ada, Yeneisi and Daineris the best nurses ever! And Dr Gilbert Rodriguez and of course the wonderful Dr De Souza! Thank you from the bottom of my heart for your kindness and patience!