I want to start off by saying that if I could give zero stars I would! This office has zero bedside manner and it's ran like a fast food chain (in & out)! On September 19 I had surgery with Dr. Carvalho - I am now 3 months postop & my right butt cheek is bigger than my left, my stomach is still big & I have looks looks like a pocket of fat underneath my butt! The whole purpose of this surgery was to “boost” my confidence & now I’m more insecure then ever!!! I've requested multiple times to have my surgery documents sent over to me & i've never seen them! I voiced my concerns in my coordinator multiple times, I even called her a week after my surgery and told her that I didn't like my results! At that point she told me I had to wait 12 weeks to see my results, I am now passed my 12 week mark & I’m still not happy with my results! My coordinator continues to brush me off and now tells me that I need to wait up to 6 months to see my true results!!! I just want this corrected, I have no projection in my butt & my stomach looks huge. I keep reaching out to my coordinator and nothing has been resolved! I was told I needed to email their records department which I did & I included before and after pictures! This whole process was very disheartening, and the lack of remorse is horrible! If you’re looking to have surgery please do your research!!