I first bought CBD while in Fort Collins at the New West Fest. I have since ordered more as it seems to be helping my German shepherd with an autoimmune disease that affects her mouth - lesions in and outside. I received my order very quickly and was impressed with the literature enclosed with it. I now have another dog who may have Cushings disease, so I am giving it to her also. Time will tell but so far I am very happy with the product and service ! I am not rating value and quality as a 5 yet as I have nothing to compare it to. It seems reasonably priced and I will be ordering again.