I have been very happy with everything from BB. I've ordered a couple of times and even on one order they called me to see if what i ordered was right. I told them it was because i was doing a customer build. They told me because it was custom and they didn't have any data that the order was on me. I was ok with that. I saw some other reviews on here were people seem salty because they had to pay fees for restock. My word of advise is....take some ownership.