Richair installed a mini-split heater/air conditioner in a room with inadequate heat. Fantastic company - knowledgeable, communicative, prompt, honest, competitive! I can't say enough good things about my experience with them. After being told by many hvac people that there was no good solution to heating a problem room, I learned about mini-splits and then researched installers. Picked this company because of good reviews on Angie's list (the reviews were for their long island, NY location but they are also in NJ). The salesman, Gregg, was so nice, came the day I called, agreed to install it very quickly (around Christmas), gave me a very clear estimate, told me about substantial rebates from PSEG (because of the energy efficiency of the unit) and helped fill out the paper work and most importantly worked with the very difficult building inspection office in my town. He oversaw that the work was done properly. Other HVAC contractors I saw were misinformed about the product and how it could be installed, gave me higher estimates and were just typically and generally vague about a number of things.