I have completely enjoyed my experience and the products. My first order was Biotin and it came with a free balm which spoke volumes about how the business is ran. My next purchase was co wash and also came a free balm. Everything has arrived super fast. The products work great and since I now have two balms of the same scent I will be sharing one with a bearded brother to get them hooked also. About out of Biotin so I will be making a purchase soon. Keep up the good work Joe and the whole team.