When I needed to get a hearing aid, I took a long hard search on where to get it. I had a final choice of whether to do it online or through Audiology Innovations. When I went for my hearing tests I found the staff to be very customer oriented. They provided a high level of service. Even though I could buy them online for less, I decided this was the best choice. They took special interest in my needs and made sure I was completely satisfied. Service is very important to me. I look forward to continuing my relationship with them.