This is the best agency I’ve ever worked with by far and I’ve worked with agents and bought/sold properties in 3 states. Andy and Elsa are total pros in every aspect not to mention the nicest people to work with. I have purchased several properties with them and they are fast, thorough and smart. As an investor, when I’m looking for properties to purchase, they are so creative and clever, I feel like I have a secret weapon against other investors. They think of different angles and solutions to a situation that most agents would not normally come up with. Regarding leasing, they seem to find tenants for my rental properties faster than other agencies I’ve used. Not exactly sure how they do it but I know that they respond to inquiries quickly and completely, and also utilize all the tools and resources of the internet. One important note to mention is that I have not had any bad tenants yet (out of 15) that they have leased. Their application process is very thorough and their instincts and judgement have been impressive. I also utilize their extra management assistance options which they offer at very fair rates. For my situation, all my needs are covered with these folks. In short, all I can say is an extra big thumbs up for Andy, Elsa and Urban House.