Tried to support this local business but it didn't end well. Lou failed at his attempted repair and we mutually agreed upon a refund of our deposit minus his standard service charge. Through numerous texts, and multiple promises of the reimbursement, to date, we have not received any of the promised refund. End result, we needed to buy a new washer after Lou's failed attempt at repairing our working washing machine. We will not recommend Absolute Appliance, SVC due to both inability to repair what Lou stated he could fix, along with not fulfilling his promise of reimbursement!