From the day attending a Saturday information session to the day of signing a long term plan I couldn't have been more impressed. Brian and Madalyn were professional, kind and caring with every step of the process. Brain takes the time to understand and know about the individual before recommending plans for consideration and then a final decision on the best plan. Both Madalyn and Brian provided very timely and clear communication along every step of the process. Very much appreciated. I highly recommend this team for your long term health care needs.