I had never ordered from an online store before. I was browsing and found the Ifish Store. I ordered 5 African Cichlids. I was worried about my order coming when I was going out of town. I liked them on Facebook and sent them a message. They responded promptly and assured me my order would come when I was ready. They even let me change my order around a little bit. I ordered 3 inch fish and they arrived with very vibrant colors right out of the bag. I am very pleased and would recommend them to anyone looking to buy online. I don't know how they feel about it but I found that Facebook messenger was a great way to communicate with them.