I wanted to formally thank you and the Richair team for the wonderful service from the initial stages of estimates and quoting to the final installation. You were willing to work with us on matching our other proposals, were timely in your follow-ups, clear and helpful all along the way. The installation team was quick, efficient, and extremely clean during the install- which we cannot say for some of the other contracting jobs we performed on our residence. Amanda from the customer care team was a great help in coordinating between all of the different areas, and finalizing all our Mitsubishi rebates and so forth.