The Airport Express staff were very professional and personable at the same time. They were Outstanding!! Wayne set up everything for us and called the day before each pickup to and from the airport to confirm out itinerary. When my family and I landed I called the driver "John" and he picked us up with 5 minutes. He was very friendly and easy to talk to. He gave us amazing recommendations of things to do and places to eat. One the way back Nelson was much of the same. Very nice and recommended places to go when we came back. We are planning on coming back within a couple months and we'll definitely use this service again.