My parents used Nova for several years, and we could not have done it without them. From working with me to identify the caregiver team that was best for my parents, to Medicaid, Medicare and allowing me to have direct input into the care-giving plan for my parents were the highlights of Nova's professionalism. My parents lived in my home so having caregivers with thorough background checks, fully bonded and insured was extremely important. I highly recommend this company to anyone who needs someone to care for a loved one - whether you need someone to cover nursing care, help with personal care - they are the people for you!