Charlotte Stinson at ProSource did an amazing job helping me with flooring. We had a water leak under the foundation that required pulling up my wood floor and cutting into the foundation. I was using another company that I would never recommend. After spending 4 weeks trying to find a comparable flooring to getting it ordered, I had had enough with PDL in Carrollton. I called ProSource and Charlotte answered the phone. I explained my situation and she immediately began solving my problem.
She gave me a price within minutes and the name of a couple of contractors. We chose Jose Gardoza from ProFloors and he came the following morning to give us a bid.
Within 4 days we had accepted his bid and called Charlotte and she ordered the flooring material. From start to finish everyone from ProSource and ProFloors responded quickly and efficiently. In 1 week we have new floors and floor trim. It looks amazing.
I can’t thank Charlotte enough for her care and concern through the process. Charlotte called the supplier to verify they had my flooring in stock and confirmed the date of delivery. She called me to give me the order number and stayed in touch through the entire process.
I highly recommend Charlotte Stinson and look forward to working with her again on my Bathroom Remodel.