We had Caroline come to help us with Walter (2 years; 30 lbs) and Hayzel (4 years; 9 lbs). Walter, although lovable at time, was getting to be quite aggressive toward Hayzel as well as other dogs and did not follow commands well. We were at our limit with him. Calling Caroline was a last-ditch attempt before we considered the unthinkable option of getting rid of him. During our initial meet-up with Caroline she observed the behavior and offered helpful advice and techniques. With the introduction of a training collar and some additional sessions we were amazed at the results. Walter had become an almost ?model? dog. He became well-mannered and even more important we were a lot more confident that we were giving him the proper guidance and structure that he not only needed but deserved. Does he still bark at the cat outside? Sometimes yes. However, now we can give a simple correction and he is back ?in line?. And the aggressive tendency that we had before has been virtually eliminated. What is even more surprising were the improvements that Hayzel showed. Some of her ?not so cute? traits are manageable now. We have since added Miss Lucy (10 months; 20 lbs.) to our home and we are using the techniques Caroline showed us in the past. We will probably have to visit her again so she can ?train? my wife and I the proper things to do but it will be worth the time and effort. THANK YOU CAROLINE!!!! You saved Walter and our family.