I have been in the market for a massage chair as a gift for my wife for several months now. I can tell you that trying to do research on these types of products is nearly impossible. The price ranges are wide, I have never heard of any of the manufacturers, and trying to separate credible information from the muck is really difficult. It is for this reason that I settled on WBMC. They claim to do the work for you, and I have found that to be the case in my experience. Working with Ron was fantastic! He did not seem interested in up-selling me, rather, he told me that I should concentrate on selecting the chair that is right for my wife. He took the time to answer my questions, and made the purchasing process very easy. Ultimately, we choose the Brio chair by Positive Posture (one of the more inexpensive models offered), and have been very happy with the purchase. The product is fantastic and the price seemed to be fair and consistent with the market. My only complaint was the delivery time. It took nearly a week and a half to receive my new chair. When purchasing a $5,000 I would have hoped to receive it in less than a week. Regardless, I would highly recommend talking these guys as part of your careful research when considering what to purchase.