I helped a client select and buy flooring from here. Renison was my salesman and he was very nice and helpful. However, when the flooring was picked up by my installer, we realized it was much darker than the sample (2-3 shades darker). David and the flooring rep came out and both agreed the flooring was much darker than the sample I had selected from (and the two others they brought - that I had not seen). They refused to refund my client for the opened boxes and David kept trying to convince me that the flooring would look good in the property, even though it was much darker than the sample. My clients didn’t want to eat the cost of the opened boxes, so they were forced to install it. It looks terrible. Don’t use these guys.