We did a complete remodel of our kitchen and 2 bathrooms and worked with Stephanie to design the layout and choose the cabinetry and trim. She really knows here stuff!! We did run into a problem with the cabinets in the kitchen separating at the joints and when I reported it to Stephanie, she immediately came out and assessed the situation and ordered all new cabinet doors. We are talking about approximately 40 doors. It could have been a nightmare but it was not. The new cabinets were shipped to us, a top notch installer installed them and reinstalled our handles all in one day. We have had the new doors in for over a year and they are beautiful. Sometimes there are factory problems but they stood behind the product and resolved it expediently. We also ordered 10" distressed oak flooring for the entire house. It is beautiful and beyond durable which is what we were looking for with animals and kids. I have referred our good friends to Prosource because I was so pleased with the variety and quality of their products but also a great design and installation team. And I must mention that the prices are very fair for the quality. I do not have one negative thing to point out for other's to watch out for. Thanks so much Prosource! It's been a pleasure!