So disappointed. We ordered one item, they delivered a different item and we didn't realize until part of it was already installed. They would not refund our order as they said we signed the paperwork. i signed the paperwork assuming they had the info correct as i work a full time job and have very little time when doing these kind of transactions during a lunch hour so i trusted the salesman. We had to pay extra to purchase what we originally ordered and had to pay to have the original floor that was partially installed get pulled out. they were not responsive at all that they ordered the wrong thing and put it back on us. they ordered the wrong item and they took no accountability. it cost us over $800 to fix their screw up. what happened to the customer is always right????