The only issue I had was that my son got his cleaning at the Reunion office and that's where I made the appointment to have a couple of teeth pulled. I wanted that office because it's closer to my home but they made the appointment at the Thornton office and was not clear about it so I was late to my appointment which made it last an hour longer than it should have. Other than that everyone I have worked with was pleasant and very informative. Great team 5 stars for everyone!