My dog was there on 6/27/20 for mobility prob. While in their care, I gave permission to draw blood. They ripped a nail off her rear paw at the base & called me & said, "she" did it to herself! Then told me that her nails were too long in the back and "as a curtsey, they clipped her back paws." First, you don't do anything to my dog without my permission, whether it was "a curtesy" for injuring my dog while in your care or not! What kind of surface was my dog placed on that injuries could occur in the first place? And then to blame the patient for staff incompetence is absurd.