William N.

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Royal Air Houston

78.83  Rating Score
12AM - 12AM ▾

Of 1,411 rating posted on 2 verified review sites, Royal Air Houston has an average rating of 4.30 stars. This earns a Rating Score™ of 78.83.

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My AC is only a year and 5 months old and I had a tech come out to work on my AC and i was informed that it would cost me 1000 dollars to fix my ac and that it was not covered under the 10 year parts and labor warranty. The reason was i did not have the free maintenance done twice a year. Then i was told that it is my responsibility to call and set up the maintenance and there is nothing in my contract that says i have to call to set it up. I feel like they should send out reminders to customers to let them know to call and set up the free maintenance.Seriously my ac is only 1 year and 5 months old what maintenance should be done to a AC that is less than 2 years old? They will not fix it unless i pay the 1000 they want me to pay. there not even willing to work with me. I do not recommend this company to anyone.