This is our second call to Susan and NWK9. It is an amazing service and both times enormous peace of mind know whatever is going on at least it isn’t bed bugs! Last call was more than 5 years ago and just as wonderful as the first time. Love Krystyna and her amazing Labrador! We were luckily to get a spot less than 24 hours after we called. Professional, fast, courteous and effective. Thank you!!