Was very fortunate that our family Doctor recommended Dr Scarff at Audiology Innovations. Not knowing what to expect I was very impressed by Dr Scarff's personal attention as well as willingness to make herself available if you have any questions. At no time did I ever feel pressured and feel that my decision was made on information provided. Realizing tha you need hearing aids is traumatic by working with Dr Scarff has made it very positive. Thanks very much