I am always very reluctant to write bad reviews, I used to be in the home services industry so I know how they can cause real damage for a business. I know some bad reviews are unreasonable. The only reason I'm writing this review is my feeling of duty as a consumer to warn others. Please save your money, energy and time and DO NOT hire Black Rhino Custom, a year and a half after Austin Draper remodeled our bathroom, our bathtub is leaking into the drywall. We called him to come and fix his work and the best he could do is stand behind his 6-month warranty and he told us to fix it ourselves. He did offer to come out and charge us to fix his mistakes. We have water leaking into the drywall from our bathtub a year and a half after he remodeled our bathroom!? Wow! Is this a normal thing to expect from a bathroom remodeling project done by a licensed general contractor? I don't think so. When he was done with the project we were unhappy about many cosmetic things that were done very poorly. He often seemed to have a contentious attitude when we brought up anything. We just wanted to get it over with so we decided to let it slide and not make a fuss, even if we were extremely unhappy with his work. He never sent us a receipt and when we asked him to send me a letter that the project was completed so I can pass it on to the mortgage company he ignored my request. I thought I could trust him, we shook hands, I guess that doesn't mean anything nowadays.