Don't complain about anything or he will drop you as a customer. The most unprofessional company owner I've ever dealt with. They use all liquid fertilizers which are cheaper for them to use. One of their products left stains on my driveway, foundation, siding and the sidewalk in front and side of my home. They returned to remove some of the stains but started deflecting the blame on other things and people one excuse after another. I didn't ask for any free service or money back just be more careful in the future. I then received a letter in the mail my service had been cancelled. Do not recommend!