Brian and Madalyn are an amazing team! The process of deciding on the right long term care policy is a huge decision, and like any other important decisions in my life, one of the most critical elements is working with professionals who timely communicate. From beginning to end, I got all my questions answered right away and I was notified throughout on what to expect next. Another plus was they made it easy for me to undertake my responsibility of educating myself ahead of time on everything about long term care insurance through their podcast, website, and webinar. They are, by far, the best in the business and would highly recommend them!