Experience with Troy Sala was unsatisfactory. I went into the shop with someone who was going to lay down my vinyl planks. I saw what was laid in the store and asked for similar thing. Troy Sala promised me I was getting quality planks. When the planks arrived, they were very thin and of poor quality. The exact reason why the person who took me to the store promised me he was trying to avoid. Troy was dishonest and very unprofessional. He told me one thing and said something different to the person who was going to lay down the carpet. He said to that person that he just wanted to say anything to me to get me off the phone and I found that statement to be very unprofessional and dishonest.