Holy cannoli - what is this magic?! I've sat in plenty of massage chairs in my time but this one....this is something special. This chair massages your entire back, your sides, the bottom of your feet and even your gluteus maximus! How a chair manages to comfortably massage your feet, your calves, your arms and the sides of your shoulders...... is this for real? Even when on the tapping mode, this chair manages to massage you with a firm yet gentle touch. (Most massage chairs in 'tapping mode' comprise of just vibrating and jiggling your body uncomfortably in a physical and visual manner) You do need to play with the settings a bit to find your desired intensity; you may be surprised at the strength of firmness it offers. I've tried the full body, relax and meditation modes and was pleased with all; especially when turning on the heating function. I have felt relaxed and a bit pampered every time I've used this chair. Definitely recommend this!