I am writing to express my frustration and disappointment with the lack of response from your customer service team. Despite multiple attempts to reach out via phone and email over the past 6 weeks, I have not received any communication regarding my order, which has been processing for over a month. This delay is unacceptable, as I urgently need the assessment to service my clients. The lack of communication has severely impacted my business, and I am extremely dissatisfied with the service provided. I request an immediate response to this email or my previous messages to cancel my order. This situation is outrageous, and I will not be using your services again.