Got a 6-zone Mitsubishi heat pump system for the whole house. Everyone was very good and professional. The Product Specialist suggested very good system. He was very conscientious as to the locations of the systems for the best room comfort. Installation technicians were was very clean. I would never have known they were was here. We had one difficult unit to install and they worked hard to meet my needs. The follow up start-up technician was very good too, and got it up and running quickly. I would definitely recommend Richair to all.