Charlotte was recommended to us by a friend, and are we glad we went with her and ProSource! She worked very hard with and for us to try to get the "perfect" wood flooring at a great price, without sacrificing quality. She did not disappoint us! I wanted to match a "hard to match" hue from our kitchen flooring, and this was harder to do than expected. Charlotte was so very patient, helpful, and knowledgeable- and we found the perfect flooring! It looks beautiful, and looks much more expensive than we actually paid! Will definitely recommend our friends and family to Charlotte at ProSource.