I highly recommend NW K9 Bed Bug Detectives & Pest Control for their all-around great customer service. I received a timely response to my call and they were able to fit me into their schedule as soon as possible. Prior to the inspection they answered all my questions and sent helpful reference information. Their website is also full of good insight. The inspection itself was extremely thorough--beyond my expectations. Attention to detail, understanding, and reassurance is all part of the package from this wonderful company. NWK9 was with me every step of the way and I know I can call them for any follow-up questions.