We are completely satisfied with our experience with ProSource, for our vinyl plank flooring purchase for our kitchen. Oliver is very helpful and knowledgeable, and is always available to answer questions. Brian Musella is highly recommended as an installer. He does quality work. ProSource has a great selection of products. I finally found exactly what I was looking for, and for a reasonable price. We will never shop anyplace else, and we have had negative experiences elsewhere (with both big box stores and privately owned businesses). We have also had a very positive experience with prefinished hardwood flooring here in the past.