We are very satisfied with Robert's service. I found Better flood insurance online and just wanted to give it a try. We are trying to buy master flood insurance for our condo and Robert sounded very professional through the phone. He asked detailed information about the condo and said he will first do a search on all possible plans. That sounds much better than directly getting a quote from one insurance company. So we proceeded. During the process, Robert showed his profession and patience. He also find us a very suitable insurance that fully satisfies our needs. He even directly answered questions from the bank underwriter who needs the insurance to approve the loan. We highly recommend Better flood insurance. Robert is the best!