We would like to thank Richair crew for everything they have done for us. We are very happy with everything and look forward to using the new ductless system during the dog days of summer. Both Romans were very informative and very helpful. Your installers were great. The new system looks so beautiful and so very professional. They cleaned up and not much for me and my sister to do. The technician who came today to start up our system was very informative and very helpful, made everything easy to understand. We thank the Customer Care team for making everything easy for us. We are very satisfied and again we thank you for everything you all did to make this a very wonderful experience for us. Oh by the way thank you for introducing us to Benny, your electrician, he was great too. Thank you again!