Top Rated Local Reviews

Stefano C. has left 1 review so far


* * * * *
Great experience overall. Sales rep presented the material in a very clear way and was able to explain every part of the process to us. He also did not come across as pushing for a sale and it was easy to talk to him as a result. Install was incredibly quick and during the time frame they had estimated (about a 4 month lead time on install). Due to increased efficiency in our power usage (installed Central A/C to replace multiple old wall/window units, swapped out all bulbs for LEDs) we surpassed their projections of generating 80% of our own power and actually have run a surplus/credit on our electric bill for every month except for 2 in the past 2 1/2 years. Only minor issues I had were that the breakers they installed were tripping a few times in the early summer months which shut the panels off. As I wasn't monitoring the panels on a daily basis, it was 2 weeks before I realized that the breaker tripped and I wasn't generating any solar. Happened a couple more times before I reported it and RGS came back installed new breakers - have not had it happen again since they swapped out the breakers. Other minor issue was the explanation of the SRECs. My impression was that they came directly from our electric supplier. Reached out to sales rep for clarification and he relayed additional information we needed to set up the SREC sales through a 3rd party. The SREC information presented at time of sale/install, lacked the additional info regarding signing with a 3rd party that auctions/sells off our SRECs for us, but as soon as I reached out regarding that issue, it was immediately addressed. Great overall experience with RGS.