I am usually a bit skeptical when it comes to working with any sort of contractors, but this company (Elite Adjusting Group) was a complete breath of fresh air! They made it so easy to successfully secure a bid with my insurance company. Right from their first free inspection of my roof with Nico I could tell that they were intelligent, thorough, detail-minded, HONEST, very knowledgeable and capable! They were secure and confident in their knowledge of what needed to be done and how to do it. Unlike so many other roofing contractors that I interviewed before choosing Elite, they were not "slick, pushy aggressive sales people" just trying to "get the gig". The three crews (roofing, gutters and the siding, facia, and soffits crew) that came and did the work were incredibly hard and experienced workers and took personal pride in their craftsmanship. It was great to see a few women on the crew as well! They worked from 7am til 5:30ish with only a 30 minute break for lunch! When I would go outside and talk with them I discovered that they were each really decent and kind human beings! They were enjoying their work! The coordinator, Kathy Kopec, was so warm, friendly, helpful, patient, professional, kind and extremely responsive to every question I posed to her. It was about all the little things, like shingle samples, colors, styles, quality of the materials they were using. She returned every phone call or text in a timely fashion and answered every question I posed to her and even made helpful suggestions as we went along. I felt at times, like I was the only customer she had. From top to bottom this is more than just a roofing company, it is a real team of capable human beings who do a great job, work well with each other and the work they do speaks for itself! It's no small wonder they are in constant demand! I can not say enough positive things about this company! They're fantastic! I would whole-heartedly recommend them to address any concerns about your home's exterior! They definitely improved the "curb-appeal" of my property 1000%!!!! I am thrilled!!!!! Thank you, Kathy, Nico and the entire team at Elite!!!!!