Feldco Windows, Siding & Doors

Worst company I’ve ever dealt with! I wish I would’ve read the Better Business Bureau reviews before doing business with this company. Very poor customer service and Bad install. Whatever you do avoid this company!!! They do not care about their customers.

Run as far as you can from this company it is one of the companies that is all nice and friendly until they get your money then everything changes. When the sales person came out they said we would have our new door early to mid November. They said we could get a blue door with blue trim, so we unfortunately signed the contract. The next step was another measurement which happened a week later than we were told it would and that person tells us our trim on our "custom made" (they claim) door will be white because apparently our "custom made to order" deals with what they have in stock a little curious for the extra cost of going with this company. He says he will request the blue trim and get back to us which never occurred. We finally get on schedule for install Dec. 15th a month later than previously told. Dec 10th comes and they cancel our install because their installer got Covid and we need to reschedule. I don't hear anything for awhile so I call back Dec 20th and they tell me they can get me on schedule for Jan 25th now. How when I was 5 days away do I get pushed over a month out and over 2 months past when it should have been done. She tells me the installer was out 3 weeks with Covid so I ask why I wasn't told earlier than the 10th when they knew the 15th wasn't going to work and I get told they didn't know before and I was contacted the day they found out of the positive test, so apparently he was out 3 weeks between the Dec. 10th and Dec 20th you know 10 days., but that is the reason my install is pushed back 5 weeks. Apparently everyone doesn't get pushed back a little just those of us who were at the front of the line waiting the longest get crapped on and pushed to the back. I can't stand companies that act this way once they get your money then treat you like total garbage. Thing is I was still a potential customer because I need windows on my main floor and a sliding door replaced no way in hell would I use a company that charges this much more than everyone else then treats me with so little value. I will do my best to cost them every customer I can.