Our code of business conduct is based on the following principles:
Service:
Customer service is our prime target in all that we do
We provide an individual service to meet the client?s wishes as best as possible
All of our activities are transparent
We are fair
We are friendly
We are committed
We set up a professional customer relationship
We are creative
Performance:
We aim to achieve the best possible customer satisfaction
We process orders with due diligence
We adhere to schedules
We continually optimize results
We are not dogmatic where opinions differ
We are honest and sincere
We aim to exceed the client?s expectations
We ensure data protection and the sensitive handling of confidential data
Our standards in the specialist fields of genealogy, heraldry and registration:
Top-level processing of orders
Fine Legacy assumes complete responsibility for all results generated
Time and cost management in the client?s interest is assured.
Compliance with all classical rules of heraldry
Coats of arms are tastefully and exquisitely designed
High-class graphics
On-going reference to technical literature
Deployment of state-of the-art resources and technologies
Archiving service
Absolute discretion
Due diligence in handling data
Fine Arts
Cooperation with the best and most highly qualified craftsmen in the field
Working only with the best and most refined materials
Maximum creativity when designing objects
Exquisite design
Due diligence in execution
Continuous further development of products
