business-logo

Claimed

Furniture Solutions Network

Favorite Added Favorite Removed
88.36  Rating Score
8:30AM - 6:30PM ▾

Of 576 ratings posted on 5 verified review sites, Furniture Solutions Network has an average rating of 4.62 stars. This earns a Rating Score™ of 88.36.

Nationwide service provider currently operating in 40 states throughout the US. For over 17 years we have offered professional, experienced services in furniture repair, leather and upholstery, cleaning, wood repairs and mattress inspections. Throughout each day we at FSN seek to provide two things: a world-class in-home service repair and the ability to build a relationship with each customer that welcomes us into their home while providing extraordinary value to our clients and partners.

4.62 avg / 576 ratings on 5 verified review sites

267 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.7
Timeliness
4.5
Experience
4.7
Satisfaction
4.7
OVERALL
4.7
Showing 91-100 of 256 items.

1 review

Verified
We received the service we expected, and the workmanship was excellent on both visits. Technician was super helpful and very knowledgeable. He even shared some thoughts on how to avoid other problems in the future. Your processes for initiating a claim are awkward, time consuming and require excessive effort. The response to my claim was not timely, and it took a phone call from me weeks later inquiring about status to even get the claim submitted to someone for initiation. So technically I was very pleased; administratively it was a pain in the rear end. I also did not appreciate being told that I should install the parts sent to my house on my own, even though I was also reminded that it would be done for me if I didn't feel comfortable doing it. I paid a lot of money for this warranty to cover repairs/replacement not parts.

1 review

Verified
Awesome experience with everyone.

1 review

Verified
great service...technician was very helpful

1 review

Verified
Guy was very friendly efficient and professional

1 review

Verified
Hudson’s claims the repair man filed this as customer wear & tear . & are ordering new part . I disputed this as a chronic problem We’ve had with the chair Which is less than a year old . So this will be an on going problem.

1 review

Verified
The technician was professional, did good work, he was on time and fixed the problem.

1 review

Verified
Service Man did a good job.

1 review

Verified

1 review

Verified
Quick and professional and within the time frame they specified

1 review

Verified
Came to fix my chair. Did a great job. No problems with chair since then. Also, a pleasant person to deal with.

Reply from business

Thank you for the great feedback!