Glo Salon And Spa

Wanted to do something to make my wife feel good we have some party's to go to. So she wanted her face waxed so, I made her an appointment. She had her face done and the end result caused burns to her chin. She has never had this happen so she called to see what to do to minimize pain and speed up the healing. She called at 9:50 am to talk to the Stylist was told by the receptionist she would have the Stylist or herself call right back. So @ 1:15 pm they finally called back. The girl said they were calling the wrong number but finally checked in the computer and that was how they reached us. My wife was next door by then so I asked if she could call back in 10 mins. My wife called back @ 1:18 pm was then told.They would have to call her back again but might be a while. She never received a call back! Now she posted a bad review so, instead of helping her. They try and make it her fault they did not call ? have call logs if they would like? I can post them ? VERY Unprofessional response to her review! She would have increased her rating had she got some help. But obviously excuses was easier. Beware alot of people got new jobs this lastt year. Businesses were desperate for employees. probably gonna just get worse.