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Home Water Solutions, LLC

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91.59  Rating Score

Of 517 ratings posted on 5 verified review sites, Home Water Solutions, LLC has an average rating of 4.46 stars. This earns a Rating Score™ of 91.59.

Home Water Solutions specializes in providing water treatment, water filtration, water purification, alkaline water, reverse osmosis, water conditioning, EC5, QRS, Ultrefiner, CleanStart, and eco-friendly laundry solutions. Our environmentally responsible water treatment services will improve the quality of life for our customers and their families.

Serving: Northern Colorodo/Denver


4.46 avg / 517 ratings on 5 verified review sites

83 ratings & reviews posted directly on Top Rated Local®

Quality
4.6
Value
4.2
Timeliness
4.5
Experience
4.5
Satisfaction
4.4
OVERALL
4.4
Showing 41-50 of 83 items.

1 review

Verified
water and people were great everything was done in a very timely matter Very professional and kind,

1 review

Verified
Quality but VERY expensive

1 review

Verified
Good experience, love the new quality of our "new " water.

1 review

Verified
Na

1 review

PUBLIC SAFETY ALERT!! This company is a nightmare. After 8 months of numerous technicians visiting our house and telling us that our equipment is working fine, we finally found out from the lead tech that the equipment was never installed properly. Added bonus, the only faucet in the entire house that is dispensing clean water is our downstairs powder bathroom. Great! So after 8 months of being lied to, repeated cancellations and reschedules from techs, countless waisted Saturdays dealing with these jokers, and the warranty on our plumbing being voided on our brand new 2018 house we finally asked them to uninstall the equipment & refund our 7k. Nope, they won't do it. Instead they told us to file a claim with Home Depot Corporate. Fine. Did that. 3 days later the owner of HWS, Donovan Adfield, called me and he was completely irate because I filed a claim. What?? He was so hostile and menacing that I had to ask him not to call me ever again. I immediately called Home Depot Corporate and reported Mr. Adfield and expressed my concern about this company ever contacting us again and specially ever stepping foot on our property. I am SERIOUSLY scared of this guy! Honest to goodness folks, please do not buy their equipment. Aside from being corrupt and engaging in terrible (if not illegal) business practices, their customer service is awful and they cannot be trusted in your home. I am still stunned that a business owner would speak to a woman & customer in the manner I was spoken to. Do not let anyone from this company into your home. There is no telling what kind of harassment, threats, bullying and damage to your home you will incur. STAY AWAY!! P.S: This company openly admitted on recorded calls, that they have fired 2 technicians for lying to us about our equipment working when it wasn't, thus admitting that HWS is at fault and they STILL refuse to refund us our 7k because and I quote "We can't resell the equipment."

1 review

Verified
We had trouble getting this started, installed and still dont know how to get the cleaning products to us. But I like my water.

1 review

Verified
Have not received a follow up call confirming our service since install.

1 review

Verified
Value is based on Product, Price and Service being equal. Price pulls down the value score even though the product and service was great.

1 review

Verified
Good Customer Service after installation too.

1 review

Verified
Very friendly and knowledgeable employees.