Your comfort is our goal. We train all of our staff on customer service and giving you the best outcome for every job. We offer standardized pricing, top-rated customer service, NATE Certified technicians, professional background checked, and drug-free staff. IMS is dedicated to your comfort. That’s why we live our motto;
We’re Here For You.
We had the main HVAC system in our home (one of two systems) replaced and did careful comparisons of estimates provided by 5 companies in the area here (Longmont, CO). We chose IMS even though they were in Berthoud over the ones in Longmont. In a nutshell IMS has an honesty that is rare these days. We selected a top of the line Carrier residential system which is complex to say the least. They were onsite when they said they'd be here, completed the removal of the old system and installation of the new one in 2 days. No problems, they took care to keep everything clean and orderly, they even came back a year later when another company that we called for yearly maintenance tried to tell us that a major component needed to be replaced. We rejected that claim and called IMS to do it instead - and they did it at no cost to us. The other company was going to charge us over $1500 for something that was still under warranty, and, was perfectly fine. Bottom line is that IMS is honest, capable, and takes care your HVAC system as they would their own.
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