Claimed

IRize Mattress

Favorite Added Favorite Removed
99.29  Rating Score

Of 166 ratings posted on 4 verified review sites, iRize Mattress has an average rating of 4.93 stars. This earns a Rating Score™ of 99.29.

At iRize, we understand that buying a mattress can be confusing and it's hard to tell which mattress will be best for you. That's why we spend time researching other top mattresses in the same price range so that we can help you to make a better decision on your own based on the facts. Rest easy with our 365 night risk free comfort guarantee!

4.93 avg / 166 ratings on 4 verified review sites

59 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.8
Timeliness
4.8
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 1-10 of 55 items.

1 review

Thieves. Look them up. Mattress1 in Florida. Out of business. They claim a 365 trial, fully refundable. They wont come and pick up the bed due to COVID! DO NOT BUY ONE they will rip you off.

1 review

this company is a scam.I purchased an Irize mattress on February 7, 2020. They have a 365 day return policy. On April 18, 2020, I called IRIZE at (1-888-404-7493)to return their mattress and bed frame because it was uncomfortable. I was told because of COVID they are not picking up mattresses at this time. I told them I understood but I wanted a refund as I was calling within their 365 return policy and no longer wanted the mattress and needed my refund. They replied that they could not issue a refund because the mattress was not in their possession. I do not believe that their policy is fair since I am not the reason they do not want to pick up the mattress. The mattress is ready and available for pick up. Again, on June 11, 2020, I called IRIZE at (1-888-404-7493) and spoke to Edner. I advised him again that I wanted to return the mattress. They advised that they are still not picking up mattresses because of COVID. The Federal government has allowed businesses to open now and as long as social distancing is in place, they can operate. I do not understand why they still refuse to pick up the mattress or refund my money. If they do not want to pick up the mattress right now they can issue my refund and whenever they are ready to pick up the mattress, they can do so. I eventually requested a charge back with my credit card company. I rize disputed the charge back. Now again, in September 2020, I am asking them to pick up the bed, they refuse to pick up the bed and refuse to refund me.

1 review

Good experience to buy this mattress especially the super help off Thomas this sale Man is very easy and pleasant to make the final decision on this highly recommend thanks so much one more time

1 review

Forgot free pillows & had to come back next day because they didn't answer their phone when I tried to contact them before they got too far. Pillows too thin, I asked for additional pillows but they refused, even though twin beds also get two pillows the same as kings which doesn't make sense.

1 review

Verified
El señor Tomas yanez muy profesional y atento.

1 review

Verified
Great customer service

Reply from business

Thank you Johnny! We appreciate your positive feedback!

1 review

Verified
Vine en una oportunidad y con la excelente atención del Sr. Tomas Yanez me llevé un colchón con base ajustable que es una de las mejoras compras que he hecho. Ahora regreso por que deseo comprar otro colchón más protectores y confidencialmente me consigo nuevamente con el Sr. Tomas, que además de su agradable conversación es un excelente asesor de ventas. Muy buen profesional. Gracias

1 review

Verified
El vendedor ha sido increíblemente, buen trato y me consiguió lo que buscaba en tan poco tiempo

1 review

Verified
Excelente servicio y comodidad

1 review

Your sales woman was very helpful in my choosing a iRize

Reply from business

We are very happy to hear that you a great experience choosing your iRize Mattress! Thank you for your review, Edlena!