12/21/23 I went to have a manicure with acrylic fills gel polish and a pedicure at JT Nails & Spa! I was a walk in but I was walked directly to a pedicure chair where I was handed a 2 page color book. The book was torn into 2 pieces and there were some holes with nail pieces that were ripped out. The colors looked like there were from the 90's and I didn't like any of the colors. The woman who did my pedicure didn't speak English and had to keep asking the employee beside her. She proceeded to the step when the color was to be put on. Women that were also having a pedicure were handed 2 rings of colors. I was told that I had to walk to the front of the store and choose a color. So I walked up to look at bottles and of course you couldn't see the final color when put on. I really didn't like those colors either. I just grabbed one to get out of there. As I turned to walk back to the pedicure chair there was a small 3 shelf cart that was full of nail sample rings. I stopped and looked at them. I found one that I liked, it was a reflective cats eye color. The receptionist walked over to me and immediately grabbed a different ring, trying to make me change my mind. I told her that I didn't want those colors and I continued looking for the color I wanted on the ring that I was originally looking at. I felt like she thought I was poor and couldn't afford the upgrade polish. She again grabbed a different ring of colors and was trying to change my mind. By then I just wanted to get out of there. I grabbed a different ring and found a color that I could live with. I went back to the pedicure chair and let her finish. Then I was walked to the manicure table and was told that I had to wait a few minutes. Ten minutes later a different woman came over to do my fills and gel polish. I was relieved that it was a different person. She started my fill and asked how I wanted them shaped and if she wanted them shortened. I asked for a little to be taken off so they were all of the same length. I also asked for square with the corners slightly rounded. I still just wanted to get out of there, I looked at the color when she was finished. I paid the $80 for the service and handed the pedicure woman a $5 tip and the nail service a $10 tip. I didn't really look aty nails until I got home. I was so disappointed in them. My nails are not filed the same length, some of them were filed concave and the corners were not filed the same on either side of every finger. For me spending $95 I shouldn't have had to go home and re-file them. I had to file all of them down to my finger tips. Very very upset and disappointed with each service I had done there. I will not be giving them a second visit!!
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