On June 16, we went to Kaluz Restaurant in Fort Lauderdale to celebrate my mother’s 85th birthday. We are regulars at Kaluz to the point where we have the cell phone numbers of several employees. In a nutshell, Anthony, the manager, should not hold that position in a restaurant like Kaluz. My husband and Anthony exchanged words and Anthony’s solution to the issue was telling us, “You should not come back here. The owners do not want parties larger than five people.” My jaw dropped. I could not believe that a manager’s solution to an issue about seating us sooner, while we waited for two other people in our party, especially since my 85-year-old mother could not stand for long, was to tell us, on two separate occasions, that we should not come back. Anthony also put the entire blame on the owners of the restaurant.
We go to Kaluz almost on a weekly basis, tip extremely well and have taken countless people there that have also ended up being regulars at Kaluz. No restaurant manager should EVER tell a customer, regular or not, to not come back regardless of the issue.
Needless to say, we will not be going back to Kaluz as long as Anthony continues working